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Democratic Republic of Congo

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CHALLENGE

Created in 1869, the FINASUCRE group produces brown, blond, white and refined sugars from cane and beet, marketed in industry and large distribution. It also produces caramels and specialties. It sells renewable energy in the form of electricity. It produces alcohol, molasses, beet pulp and other animal feed products.

Through its subsidiary Galactic, FINASUCRE is a major producer of lactic acid and its derivatives, and conducts research into the production of biodegradable and recyclable plastics. The engineering and production of equipment for sugar mills completes the range of Finasucre’s activities. The group has factories in Belgium, the Netherlands, Democratic Republic of Congo, Australia, China and the USA.

The group operates a concession of 11,700 hectares under sugar cane in the Democratic Republic of Congo and owns 14,700 hectares of farmland in Australia, as well as 4,900 hectares of land with development potential.

Created in 1925 in Kwilu-Ngongo (Democratic Republic of Congo), the Compagnie Sucrière (CSKN) is one of Finasucre’s subsidiaries and is a semi-public company. where the Congolese state is a 40% partner. The country’s only sugar producer, the company includes sugar cane plantations, a sugar mill and a distillery.

SOLUTION

On the agronomic level, the compagnie sucrière has experienced declines in sales of sugar and alcohol in the DRC. Sugar sales decreased by 31%, or 69,378 tonnes of sugar sold in 2017, compared to 101,218 tonnes sold in 2016. In this period, all countries where Finasucre is active have experienced a decrease in sugar sales. In the DRC, this decrease is explained by climate change, the slowdown of the Congolese economy and increased commercial competition from officially and unofficially imported sugar.

To cope with the decline in turnover recorded since 2016, Compagnie Sucrière has requested AMSCO’s intervention in the provision of expatriate staff, in order to achieve its development objectives, which are, among others, the improvement of its operations and the skills & capacities of its local staff.

Since June 2019, AMSCO has placed 13 experts of various nationalities, in the positions of deputy MD, CFO, Supply Chain Manager, Plant Manager etc… to execute this development plan and special emphasis has been placed on the transfer of skills and technologies to local staff.
AMSCO’s intervention was in the following areas:

  • The setting up of a training plan in 2019 but which will be executed during the period 2020-2021, in order to reinforce the capacities of the staff, in the fields of Management and Leadership, with the aim of ensuring local succession;
  • The improvement of the living conditions of the population through the construction of dry toilets and blocks of toilets.
  • The installation of 22 hand pumps across the concession to provide clean drinking water to workers, their families and neighbouring Native people. At the Kwilu-Ngongo City level, the company provides drinking water to the neighbourhoods of Tumba, Mvambanu and Nsele. It has also granted a local organization a water source in the concession and supported the implementation of a project that currently provides drinking water to Mayenga and surrounding neighbourhoods. Solar panels have been installed to electrify the area.
  • The allocation of housing throughout the concession to elements of the Congolese National Police, teachers, local service managers and public officials. Electricity and drinking water have been connected to these homes and to local churches free of charge
  • Free access to medical care for company employees, their family members as well as land rights holders.
  • The maintenance of the main roads of its concession, the 17 kilometres of road linking the national road to the city of Kwilu-Ngongo, without any financial compensation from the Congolese Government to cover the cost of this public service. All of these roads contain numerous bridges which are rehabilitated one after the other, as the case may be, by the company
  • Access to education for 205 secondary school and 250 primary school students during the 2017-2018 academic year
  • The integration into professional life of 843 young Congolese from various schools and the University of Kinshasa through internships in the Sugar Company.

IMPACT
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Employees

4,307 Congolese employees as of December 31, 2018, including 1,572 permanents and 2,735 temporary.
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Turnover Increase

Increase in turnover and payment of taxes in 2018 compared to 2017.

  • Job Creation: As of December 31, 2018, Compagnie Sucrière employs 4,307 Congolese, including 1,572 permanents and 2,735 temporary employees (1,980 seasonal and 755 daily workers). As of December 31, 2019, the company employs more than 4,300, thus reducing the unemployment rate in the DRC.
  • Social assistance: through its CSR policy, Compagnie Sucrière has contributed to improving the lives of the Congolese people by building social infrastructure, including access to drinking water, electricity and improved medical facilities used by employees, their families and land rights holders.
  • Increase in turnover and payment of taxes in 2018, the turnover was 93.108.656.776,03 and the taxes paid to the Government of the DRC was: 3,371,946,988.93, compared to 8,134,209,040.28 in 2017, that is a difference of 12%.

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CHALLENGE

Helios Towers owns and operates telecommunications towers and passive infrastructure in five high-growth African markets. Their main activity is to build, acquire and operate telecommunications towers capable of serving the needs of multiple tenants.


With a network of 6,745 towers, it is the market leader in Tanzania, Democratic Republic of Congo (DRC) and Congo Brazzaville, with further operations in Ghana and soon in South Africa.


Its tenants are typically large multinational corporations and other telecommunications service providers who, in turn, provide wireless voice and data services, primarily to end consumers and businesses.


Helios Towers also offers full operational services related to the tower, including site selection, site preparation, maintenance, security and power management. They provide space on their tower sites under a combination of Master Lease Agreements (MLAs), which provide the commercial terms and conditions governing the provision of tower space, and Individual Site Agreements (ISAs), which serve as an annex to the relevant LRM and include site-specific information. They also enter into land leases with landlords to host the sites on their lands.

SOLUTION

In order to better contribute to the building of local economies, so as to allow companies and individuals to grow, Helios Towers requested the intervention of AMSCO in the provision of expatriate staff, in order to achieve its strategic development objectives, which are, among others, the improvement of its relationship with partners and clients, the improvement of its operations and the improvement of the skills & capacities of its local staff.


Since 2017, AMSCO has placed nearly 9 experts of various nationalities to implement this strategic development plan and especially to transfer skills to local staff.


AMSCO's involvement has been in the following areas:


Training of local staff through programs such as: defensive driving techniques to reduce the road traffic accident rate in the DRC and Lean Six Sigma Orange Belt and Black Belt training of Helios technicians and those of partners to improve the quality of services provided to communities. In addition, 22 people will be trained in the fundamentals of management, which will be carried out in the first quarter of 2020.


The installation of 430 solar systems to electrify the remote areas where the towers are installed and minimize the use of fuel which is harmful to the health of the Congolese population.

IMPACT
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Trainees

People have been trained in defensive driving in 2019
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Solar Lamps

Solar-powered street lamps
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Solar Systems

To reduce the emission of CO2 by towers

 

  • Job creation
  • Staff capacity building and skills transfer: more than 450 people have been trained in defensive driving in order to reduce the road traffic accidents in the DRC and Lean Six Sigma training Orange Belt and Black Belt of Helios technicians and those of the partners. 35% trained in 2018 and 50% in 2019. A training plan has also been put in place. to ensure the transfer of skills to local staff and the estate local.
  • Improving the lives of the Congolese people: to help the Congolese community, Helios Towers has installed 5 solar-powered street lamps, each with USB ports allowing the local population to bring their mobiles and recharge them;
  • Respecting the environment and improving the health of the population: Helios has installed 430 solar systems to reduce the emission of CO2 emitted by its towers, which is dangerous for the health of the Congolese people;
  • Payment of the tax

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CHALLENGE

Feronia is an agro-food company with operations in the Democratic Republic of Congo (DRC).

At the heart of Feronia is a long-established palm oil company, Les Plantations et Huileries du Congo S.A. (PHC), incorporated under the laws of the DRC. The Company owns three plantations in the remote areas of Lokutu, Yaligimba and Boteka.

When Feronia acquired 76.17% of the shares of the Company PHC from a branch of Unilever plc in September 2009, the three plantations were suffering from several years of lack of investment and disruptions caused by the conflicts in the DRC.

The Corporation’s first priorities were to rebuild the company and resume production in order to secure its future and that of more than 3,800 internal employees and so many other thousands of jobs that the Corporation generates through its presence in the region. These efforts have included the rehabilitation of the palm oil plants on the Lokutu and Boteka plantations and the construction of a new plant in Yaligimba, which began operations in 2013. The company has also rehabilitated internal road networks, implemented a program to replace palm trees that are more than 25 years old and therefore less productive with new palm trees, and is working to rehabilitate and enrich the social infrastructure.

Feronia plantations produce Crude Palm Oil (CPO) and Palm Kernel Oil (PKO). CPO is part of the traditional staple diet of the Congolese and, through the internal sale of Feronia products in the DRC, the company contributes to the reduction of dependence on imported products and improves food security and the quality of products consumed locally.

Feronia’s vision was to transform PHC into a profitable and sustainable agricultural business that benefits local communities, society at large and inspires investment in the region.

To achieve this vision, PHC has put in place a program of investment and improvement of its operations, skills & capacities of its local staff, through the recruitment of technical experts made available by AMSCO.

SOLUTION

It is thanks to Feronia’s vision that the partnership between PHC and AMSCO was born. In its program of investment and improvement of its operations, skills & capacities of its local staff, PHC requested the intervention of AMSCO in the provision of experts, in order to achieve its development objectives.

Since 2016, AMSCO has placed nearly 25 experts of various nationalities to implement this development plan and, above all, to transfer skills to local staff.

AMSCO’s involvement has been in the field of:

  • The implementation of the training plan for local staff and above all, carried out with this company, a project to develop local skills throughout the national territory through a program called “PHC Academy of Talents” which is underway: 48 people will be trained to prepare the succession of PHC’s management entry-level positions as part of this program, in the implementation phase.

In addition, the following initiatives are being implemented by PHC:

  • Preventive driving training, organized in collaboration with the National Institute for Professional Promotion, 65 participants took part in the two-week preventive driving training in Yaligimba. The training covers such issues as good driving practices, risk anticipation and general road safety rules. It is part of the Occupational Health and Safety program, which aims to completely eliminate the risk of road accidents in the plantations.
  • Four (04) hospitals, four (04) health centres and 16 clinics/dispensaries spread over the three Feronia plantations were renovated and equipment was renewed to provide medical resources to employees, their families and communities in the regions where PHC operations are located. This was done within the framework of the PHC Environmental and Social Action Plan (ESAP).
  • Provision of clean, safe drinking water for people in the surrounding areas. Between 2016 and 2018, PHC drilled 69 wells in and around the Boteka, Lokutu and Yaligimba farms.
  • As part of its commitment to best environmental practices, Feronia PHC has established a policy of collecting domestic waste from the communities of the Yaligimba plantation. The waste, which used to be burnt by households, is now sent to waste disposal centres where it is properly treated and disposed of, thus improving the health of the plantation communities.

IMPACT
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Employees

Permanent and temporary employees as of December 31, 2018
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Tonnes

Palm Oil Productivity increase by 2017
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Trainees

Improvement of managerial efficiency through the training of 48 Managers
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Millions

Increase in turnover and payment of taxes in 2018 compared to USD 3.7 million in 2017.

  • Job Creation: As of December 31, 2018, PHC employs more than $8,300 permanent and temporary employees, thus reducing the unemployment rate in the DRC.
  • Social assistance: through its CSR policy, PHC has contributed to improving the lives of the Congolese people through the construction of social infrastructure, including access to safe drinking water and improvement of medical facilities used by employees, their families and the local community.
  • Productivity increase: by 2017, palm oil production rose to 27,100 tonnes, thus eliminating the oil shortage in the DRC.
  • The improvement of managerial efficiency through the training of 48 persons to prepare the succession of CHP management entry positions.
  • Increase in turnover and payment of taxes to the Government of the DRC in 2018, to the tune of: USD 4.3 million, compared to USD 3.7 million in 2017.
  • Transfer of skills to nationals: Paulin Ndedi, Joel Lyeli and Tonesse Eguba replaced three AMSCO experts in 2018.

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Martial as IT Manager is responsible for deploying, managing, and maintaining IT systems, services, and capabilities to best meet the changing needs of the Group. Prior joining AMSCO Group, Martial brings in 10 years’ experience as Information Technology professional with supervisory roles.

He has an extensive background as System Administrator and Head of IT Infrastructure in telecoms, FMCG and agribusiness multinational companies. His expertise includes, but is not limited to, Networks and Sytems Administration, Cloud technologies, Business Analysis, IT Project Management and  IT Audit. He graduated Master of Engineering in Information Technology and is certified ITIL Foundation in IT Services Management.

Lomiah Nhongo has a wealth of experience in project/programme management, maximizing an organization’s communications, resource deployment and managing stakeholder relationships thus improving service delivery and achieving company objectives.

In her current capacity as Country Managing Director-Zambia, her aspiration is to drive company strategy to fulfil the vision of AMSCO Advisory Services Zambia Ltd at becoming the leading authority in Human Resource Advisory in Zambia by 2021. She holds an MBA from Webster University, London and a BBA from University of Wisconsin-Madison.

Zanele Radebe is an experienced Human Resources Professional with over 10 years’ multinational experience.

In her capacity as HR Business Partner, she is responsible for developing and implementing the organisation’s People Strategy, Policies & Procedures, end to end recruitment and overall Group HR Management. Zanele holds a Diploma in Human Resources Management from IIE, Certification in Labour Relations Management from WITS, Hiring Principles from the UNISA, Cost & Management Accounting from IAC and Payroll Administration from SAGE. She’s a member of the Institute of People Management (IPM).

Tumelo is an accomplished admitted attorney with 10 years post-qualification experience, with  a robust legal background and a dynamic skill set. Her professional journey has been marked by diverse experiences, both in-house and private practice, where she served a wide range of corporate and commercial clients. Her areas of specialty encompass drafting and interpretation of commercial agreements, the crafting of incisive legal opinions, the management of both cross-border and local transactions, Compliance and Corporate governance. Furthermore, her competencies extend to company secretarial duties and commercial litigation, ensuring a comprehensive legal service offering.

Prior to joining AMSCO, Tumelo worked in the Financial Services and Capital market space as Legal council: Transact manager and compliance officer.

Tumelo holds an LLB degree, complemented by a Postgraduate Diploma in Contract Drafting and Interpretation from the University of Johannesburg and a Postgraduate Certificate in Banking and Finance at Wits University.

Her current role at AMSCO is Group Legal and Risk Manager which role involves contributing to strategic decision-making, providing legal and operational advice and support to the Group and its subsidiaries, coordinating initiatives within  ExCO, as well as provide corporate governance and company secretarial support.

Richard Barasa joined AMSCO as an Accountant and rose to the role of Finance Manager in charge of the finance department. He is an experienced professional in accounting and financial management.

As Head of Finance he is in charge of aligning financial initiatives to achieve strategic objectives of the organisation by developing and implementing financial processes and controls, analysis and reporting and business decisions support. He is also in charge of managing the ATMS Foundation and development programmes audits. Richard is a Certified Public Accountant (CPA).

Yves Alain Epangue was previously the Managing Director for Francophone Africa, prior to being appointed AMSCO Group CEO. He has a wealth of experience in managing profit centers, cross-functional teams and multi-country operations.

Over the past 20 years, he has held various management and leadership positions within international companies across Africa, in highly competitive industries and business environments. He holds a Post-graduate degree (PhD cycle) in Management and International Business from ESSEC Business School in Douala and HEC Montréal, a Bachelor’s Degree in Economics, as well as a Leadership Diploma from Indian School of Business.