Target: Managers, Departmental leaders, Supervisors
Dates: Training – 19th – 21st April 2023
Venue: The Hilton Hotel, Sandton, Johannesburg
Contact details: Nonhlanhla Mabena | Office : +27 11 219 5000 | Mobile: 060 997 6932 |
Email : nonhlanhla.mabena_c@amsco-africa.com
Being a manager of a multicultural, multifunctional team with different personality types and levels of experience can be very challenging in our complex business environment. Everyday Supervisors and Managers at all levels are challenged to produce results through the effective management of processes and the leadership of others. It is critical to recognize that people bring both their minds and their emotions to work, and the reality is that emotions drive performance. The research is clear leaders who have higher leves of emotional intelligence create positive work environments, generate higher levels of employee engagement, deliver higher performance, manage change better and experience less work-based stress.
How do you manage and control your own emotions and your interactions with others in a more “mindful”, more positive way to motivate and retain your best talent? How do you build self-awareness and self-control to ensure everyone act and react towards common goals and objectives?
Training Objectives:
- Develop the ability to sense, understand and effectively apply emotions as a source of leadership, communication, and influence.
- Gain insights into perceptions and its importance in the workplace.
- Understand how EQ influences the way they respond to others and themselves.
- Discover how to apply EQ in the workplace for building teamwork and accountable leadership.
Course Content
- EQ Concept
- The EQ Business Case
- Components of EQ
- Different Kinds of Smart
- Brain Function and EQ
- Leadership and Management
- The Law of Connection
- Expanding Your Influence and Impact
- The Leadership Challenge
- Personality Considerations—
- Creating Your Leadership Brand
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