Artificial intelligence is creating new opportunities for public institutions to improve efficiency, strengthen communication, and make information more accessible. Recognising this potential, AMSCO delivered a three-day training program in Berlin, Germany, for the Information and Public Communication Committee of Kenya’s Parliamentary Services Commission, under the theme “Transforming Legislative Outreach with Artificial Intelligence.” The program explored how AI can support parliamentary work, political communication, and the internal organisation of parliamentary offices.
A key focus was the role of AI in strengthening communication and public engagement. By helping teams process information and prepare content more efficiently, AI can create opportunities for clearer and more accessible communication between parliamentary institutions and the citizens they serve. The discussions highlighted how these capabilities could support meaningful engagement while preserving the accuracy and integrity of public information.
The program also introduced practical techniques for working effectively with AI tools, emphasising the importance of clear instructions, relevant context, and well-defined expectations. Participants explored how AI could assist with everyday tasks such as preparing speeches, drafting responses to constituent enquiries, summarising documents, and developing communication materials. They were also encouraged to review and refine AI-generated outputs rather than accept them without verification.
Alongside these opportunities, the training underscored the importance of responsible AI adoption. Protecting confidential information, verifying accuracy, using approved tools, and maintaining human oversight were central considerations. The sessions reinforced that AI should complement human expertise, not replace it. Political judgement, democratic accountability, and responsibility for official communications and final decisions must remain with people.
Through this training, AMSCO supported the exploration of practical ways to integrate emerging technologies into parliamentary work while maintaining the standards of responsibility and accountability required of public institutions. As organisations continue to navigate an evolving digital landscape, developing the skills to use AI effectively and responsibly remains an important step towards improving efficiency and communication.

